​​​​503.357.3510

P.O. BOX 5069  Aloha, Oregon  97006​

Q:  What is your Holiday collection schedule?
A:  New Year Eve - Normal Collection

     New Years Day - CLOSED
     President's Day- NORMAL COLLECTION
     Memorial Day - NORMAL COLLECTION
     Independence Day - NORMAL COLLECTION
     Labor Day - NORMAL COLLECTION
     Veteran's Day - NORMAL COLLECTION
     Thanksgiving Day - NORMAL COLLECTION
     Christmas Eve - Normal Collection

     Christmas Day - CLOSED

Q:  How can I pay my bill?

A:  You have several options listed below:

     1.  Use our online options by clicking the "Online Bill Pay" button on the

      home page.

      2. Mail a check.

      3. Use your bank's online bill pay.

      DO NOT USE other online payment options.  They charge fees

      and do not send your money in a timely manner.

Q:  Can you pick up large items such as furniture and appliances?
A:  Yes, call our office for a quote on a BULKY ITEM pickup.

Q:  Can you tell me where I can recycle my television, computer and                other electronic materials?
A:  Call Metro Recycling @ 503-234-3000 for recycling locations near you.

Q:  How do I dispose of medical waste or used sharps?
A:  Please contact Metro Recycling Information Line at 503-234-3000.

Q:  Can I change my cart size or service?
 A:  Yes.  Please contact our office for available service options, or visit the

      "Current Rates" link for your City or County.

       Minimum service period applies.

Q:  What if I take a vacation and don't need service while I'm gone?
A:  Customers may place their service on "Vacation Hold" while they are out of town for more than two weeks in a row. Vacation credits are for residential collection service only.

A vacation credit shall be given to customers who stop service for a period of two (2) consecutive weeks or longer. The request for a vacation credit must be received by our office at least forty-eight (48) hours in advance of the first pickup that is scheduled during the vacation period. Only two (2) vacation credits shall be issued to any service account within a single calendar year period.  Customers must call the office to reinstate service from a vacation hold.